First single ticket FREE on every raffle — use code PLANET at checkout. Single tickets only · No purchase necessary.
PlanetRaffleLIVE

Responsible Gambling

Planet Raffle is committed to keeping our platform fun, fair, and safe for everyone.

Stay in Control

Set a spend limit

Control how much you spend each month in your dashboard settings.

Take a break

You can close your account at any time from your dashboard.

Keep it fun

Only spend what you can comfortably afford to lose.

Don't chase losses

Buying more tickets doesn't guarantee a win. Every draw is random.

Warning Signs

You may need support if you find yourself:

  • Spending more than you can afford
  • Thinking about raffles constantly
  • Borrowing money to buy tickets
  • Hiding your spending from family or friends
  • Feeling anxious, guilty, or stressed about entering raffles
  • Chasing losses by buying more tickets

Get Help

If you or someone you know is struggling with gambling, free confidential support is available:

BeGambleAware

Free support, advice and counselling

0808 8020 133 — free, 24/7

Visit

GamCare

Counselling and support for problem gambling

0808 8020 133 — free, 24/7

Visit

GamStop

Self-exclude from all UK gambling sites

Visit

Gamblers Anonymous UK

Peer support groups across the UK

0330 094 0322 — free, 24/7

Visit

Monthly Spend Limits

You can set a monthly spending limit on your account. Once you reach your limit, you won't be able to make further purchases until the following month.

Set My Spend Limit

Complaints Procedure

If you have a complaint about Planet Raffle, we take all concerns seriously and aim to resolve them quickly.

Step 1 — Contact us

Email support@planetraffle.co.uk with your complaint. Please include your name, email address, and a description of the issue.

Step 2 — We respond within 48 hours

We will acknowledge your complaint within 48 hours and aim to resolve it within 7 working days.

Step 3 — Resolution

If we cannot resolve your complaint to your satisfaction, we will explain why and advise on any further steps available to you.

Planet Raffle operates as a free prize draw. No purchase necessary — use code PLANET for a free entry into any raffle. Must be 18 or over to participate. UK residents only.